How to Use Refunding Feature

  1. If your cross-chain transaction failed, go to AliumSwap Trade page

  1. Press the Recent Transactions button

  1. Choose one of the available options

Hint:

Retry transaction will execute transaction once again

Return funds will manage a refund in the currency before the error appeared

  1. Select Return funds and AliumSwap will start to process your transaction

  1. Once the status is updated, check your wallet

  • AliumSwap cannot make sure which of the steps error will occur, so, that's why we make a refund in the currency where we managed the swap of assets, before the error.

  • If a user changes back to the currency that they transferred, the exchange rate can vary significantly and the user will receive a completely different amount from what he expected.

  • Users can also make a refund in a week or a month

From now on, you are ready to go!

Try it yourself and leave us your feedback via our Social Media Channels.

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